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Warranty Information


FROM LLC. electric winch limited 5-year warranty

FROM LLC. offers a limited FIVE (5) years warranty to the original retail purchaser or online shopping for each new Fromwinch , used as a recreational recovery winch only, against manufacturing defects in workmanship and materials on all mechanical components. Electrical components consisting of motors, solenoids, wiring, wire connectors and associated parts have a limited ONE (1) year warranty. New cable assemblies are warranted against defects in workmanship and materials when received by the retail purchaser. There is no applicable warranty after initial use. Warranty registration cards for each winch must be submitted at the time of pruchase or within 30days by the end user. Registration cards must reference winch serial number (appeared on the side of box and drum support) to be valid. Warranty will only be valid for the original purchaser of the winch and installed on the vehicle for which it was original registered. The owner will be responsible for removing the winch and returning it to Fromwinch freight prepaid unless a determination is made that replacement parts can be sent out which will remedy the problem. Fromwinch will repair or replace any or all winch parts, which after inspection determines to be defective.


No further internal lubrication is required for the life of the winch. The winch should not immersion in water (waterproof winch should not be soaked in water for a long time). If the winch immersions in water by accident, you should lose the earth screw, put the net water as soon as possible. And you should use the winch within 3 days, make the motor to work and not stop until hands can feel it hot, as it can rid of water vapor into the motor


FROM electric winches are intended for recreational self recovery usage. The warranty is void if the winch is used in commercial or industrial applications.


The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair at the manufacturer's factory, or at a point designated by the manufacturers, upon inspection of such part(s) as shall appear to the manufacturer, upon inspection of such part(s), to have been defective in material of workmanship. This warranty does not obligate FROM LLC. to bear the cost of labor or transportation charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by the manufacturer, or for equipment misused, neglected or improperly installed.


Important Notice

To the fullest extent permitted by applicable law, the following are hereby excluded and disclaimed:
1. All warranties of fitness for a particular purpose.
2. All warranties of merchantability.
3. All claims for consequential or incidental damages.


There are no warranties that extend beyond the description that appears on the face hereof.
Some states do not allow the above exclusions or disclaimers in consumer transactions and as such this disclaimer/exclusion may not apply to you.


To the extent such warranties of fitness or merchantability are deemed to apply to this product, they exist for only so long as the express limited warranty elsewhere set forth is in existence.
FROM LLC. reserves the right to change, alter or improve its products in design, materials or appearance without incurring any obligation to incorporate such changes in products that were previously manufactured.
This warranty gives you specific legal rights and you may have other legal rights, which vary from state to state.